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The Office of Technology Services (OTS)

Information Technology

Get IT Help

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IT Help for Students

Get IT help and resources regarding your LSC account, email, software, and more!

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IT Help for Faculty & Staff

Get IT help and resources for collaborating, storing files, training, teaching remotely, and more!

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Resetting Your Password

Need to reset your password?
Go to the Password Reset Tool.

IT Service Desk

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  • Use the "IT Help" tiles above to find helpful resources and information,
  • Submit a ticket through the LSC Service Center, or
  • Call us anytime between 6 a.m. to midnight (7 days a week, 365 days a year) at 281.318.HELP (4357) or toll-free at 866.614.5014 to speak to one of our friendly agents. We're happy to help!

Faculty! Need technology assistance during your class while on campus? We're just a call away. Dial "3" on your Assistance Phone to be directly connected to the IT Service Desk. We will send a technician to your classroom immediately.

Let's Connect!

Follow and connect with our friendly little helper, OTiS, on: LinkedIn, X, and Flikr.

Check out our latest job postings, photos of our events, community service activities, monthly plush OTiS drawing winners, and more.

 

Office of Technology Services (OTS) On-Site Locations & Hours

These are the OTS Campus Services office hours for Fall 2024.
Please note that the hours listed below are subject to change without notice.

LSC-CyFair

Technology Center, Room 120
7 a.m. - 9 p.m. Monday - Thursday
9 a.m. - 5 p.m. Friday and Saturday
Closed Sunday

LSC-Houston North Fairbanks

Room 210
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Houston North Fallbrook

Room 140
7:30 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Houston North Greenspoint

Room 314.18
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Houston North Victory

Room T11A
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Kingwood

Classroom Building A, Room 117
7 a.m. - 9 p.m. Monday - Friday
7 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Montgomery

Administration Building, Room E209
7 a.m. - 8:30 p.m. Monday - Thursday
9 a.m. - 2 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-North Harris

Academic Building, Room 101
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 6 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Tomball

South Building, Room 209
7 a.m. - 9 p.m. Monday - Thursday
7:30 a.m. - 5 p.m. Friday and Saturday
Closed Sunday

LSC-University Park and LSC-System Office, University Park

B13, 717: For Employees & Student IT Help & TechConnect Pickups/Drops-offs
B11, Level 1: For Employee IT Help
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-System Office, The Woodlands

Woodlands Leadership Building,
Room 127
8 a.m. - 5 p.m. Monday - Friday
Closed Saturday and Sunday

OTS Offices at LSC Centers:

LSC-Atascocita Center

First floor, Room AC 132A
7:30 a.m. - 8:30 p.m. Monday - Thursday
8 a.m. - 4:30 p.m. Friday
Closed Saturday and Sunday

LSC-CHI Center

Second floor, Room T20
8 a.m. - 5 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Conroe Center

First floor, Room CC204
8 a.m. - 8 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Creekside Center

First floor, Room CK 105
7:30 a.m. - 9 p.m. Monday - Thursday
7:30 a.m. - 5 p.m. Friday
7:30 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Cypress Center

Second floor, Rooms CY 209 and 213A
8 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 4 p.m. Friday
Closed Saturday and Sunday

LSC-East Aldine Center

Second floor, Room 208
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 6 p.m. Friday
Closed Saturday and Sunday

LSC-Health Professions Building (Red Oak Drive in NW Houston)

First floor, Room 111D
7 a.m. - 5 p.m. Monday - Friday
Closed Saturday and Sunday

LSC-Health Sciences Building (Graham Drive in Tomball)

First floor, Room HS 111F
7:30 a.m. - 5 p.m. Monday - Friday
Closed Saturday and Sunday

LSC-Process Technology Center

First floor, Room PTC 134
7 a.m. - 10 p.m. Monday - Thursday
7 a.m. - 6 p.m. Friday
Closed Saturday and Sunday

LSC-Transportation and Global Logistics Technology Center

First floor, Room 103
7 a.m. - 11 p.m. Monday - Friday
7 a.m - 6 p.m. Saturday and Sunday

LSC-Westway Park Technology Center

First floor, Rooms WWP 120 and 121
9 a.m. - 8 p.m. Monday - Thursday
8 a.m. - 4 p.m. Friday
Closed Saturday and Sunday

We're happy to help!

OTS serves the information technology and data needs of Lone Star College.

We strive to deliver IT excellence by being committed to delivering exceptional customer service, high-quality deliverables, and proactive activities that support Lone Star College students, faculty, and staff. 

We embrace automation by always looking for ways to utilize new technology to enhance user experience and improve overall performance.

We are focused on continuously reassessing our support processes and technology to provide a more modern experience as technology evolves.

And we strive to be a valued partner as we all work together as One LSC to support our students on their academic journey at Lone Star College.

Make LSC part of your story.