Awards and Recognition

Lone Star College's Office of Technology Services (OTS) has won numerous awards over the years. Leaders in higher education and technology fields regularly provide us with accolades for our innovation and leading-edge techniques in providing a top-notch system to our customers - the faculty, staff and students of Lone Star College.

The following is a list of some of our most recent awards and recognition:

• HDI Team Certified Award 2023

• HDI Team Certified Award 2022

• HDI Team Certified Award 2019

• PeopleSoft Innovator Award 2019

• HDI Team Certified Award 2018

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2017-2018

• PeopleSoft Innovator Award - Technology Innovation 2018

• HDI Team Certified Award 2017

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2016-2017

• PeopleSoft Innovator Award User Experience - 2017

• HDI Team Certified Award 2016

• Center for Digital Government, Best in Texas 2016

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2015-2016

• HDI Team Certified Award 2015

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2014-2015

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2013-2014

• Campus Technology Innovators Award 2013

• Center for Digital Government Green IT Award 2013

• Center for Digital Government, Best in Texas 2013

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2012-2013

• DEAA Digital Education Achievement Award 2012

• Center for Digital Education, Large College Survey Winner 2012

• Campus Technology Innovators Award 2012

• Center for Digital Government, Best in Texas 2012

• Computer World, Laureate Class of 2012

• Digital Community Colleges Survey Top Ten-Ranking Winner for 2011-2012

• Journey to the Cloud Awards, Technology Excellence 2011

• Center for Digital Education, Large College Survey Winner 2011

• shi Innovation in Education Award

• Symantec Customer Reference Recognition, Confidence, Thought Leadership

• Symantec, Visionary Award 2010
   

Presentations by OTS Team Members

OTS is regularly asked to do presentations for a variety of groups around the country to help other educational institutions and businesses learn from our experience. Check out some of the informative and data-packed presentations we have given:

• Elevating Corporate Training with AI: Infusing Fun for Effective Learning, I. Bravo and A. Rodriguez, HEUG Alliance 2024

• Ready, Set, PUM! Your PeopleSoft Upgrade Adventure Begins, C. Gonzalez and R. Cartes, HEUG Alliance 2024

• Kibana Analytics Decoded: Configuration Demystified, M. Zamora and D. Mejia, HEUG Alliance 2024

• Watch Your Apps! Campus Readiness With Low-Code Adoption, B. Juelg with W. Burgamy from ServiceNow and S. Funk from Utah State University, ServiceNow Knowledge '23

• Hyperion to EPBCS; How One College Transitioned from an On-Premise Application to the Cloud
  Track: Finance, M. Roberts and J. Torrez with K. Holloway from LSC Finance, HEUG Alliance 2023

• Creating & Configuring Custom ePerformance and Development Templates, S. Gooseberry, HEUG Alliance 2023

• Addressing Digital Inequities through Device Loaner Programs, B. Juleg and J. Simons, EDUCAUSE 2022

• Organizational Silos: Don’t Break Them, Connect Them, B. Juelg, M. Croft, and J. Simons, EDUCAUSE 2019

• Communication Breakdown, N. Aboltin, R. Cartes, and M. Croft, SCHRUG 2019

• 1,000+ Classrooms Governed by Managed System With Simplicity and Reliability, B. Juelg and J. Crawford, UBTech Conference 2019

• The One-Stop Shop: Service Center Depot, M. Croft, UBTech Conference 2019

• Program Enrollment: Controlling Enrollment with a Flexible Model Design, C. Seale and R. Tyree, HEUG Alliance 2019

• Creating Knowledge: Documenting an Institution’s Resources, N. Aboltin and M. Croft, ServiceNow Knowledge 2018

• Innovation In Creating Collaborative Environments, J. Simons, Innovations 2018

• Program Enrollment Functionality: How to Set Up and Map to The Texas Pathways Project, R. Tyree and C. Seale, South Central Regional User Group (SCHRUG) 2018

• PeopleSoft ERP Security Request Form, M. Glass and P. Nguyen, South Central Regional User Group (SCHRUG) 2018

• NO MORE PAPER TRANSCRIPTS, I. Aryal and P. Johnson, South Central Regional User Group (SCHRUG) 2018

• Becoming FLUID: The Lone Star College experience (so far), J. Torrez, South Central Regional User Group (SCHRUG) 2018

• Automating Passing the Hot Potato (manage and approve chartfield requests using workflow), R. Zhao, HEUG Alliance 2018

• Implementation of Elastic Search in PeopleSoft - A customer Perspective, I. Sampathkumar, M. Flores, & D. Mejiia Posso, South Central Regional User Group (SCHRUG) 2017

• CreatorCon Keynote: Build Apps at Lightspeed, L. Alander with Sr. Vice President Development Operations of ServiceNow P. Casey and Service Product Team Manager at C.H. R. Hunter Wolf, ServiceNow Knowledge 2017

• Maximizing PPM to Paint a Picture of Alignment, L. Alander and M. Croft, ServiceNow Knowledge 2017

• Enterprise WOW! Transforming IT from Service Management to Enterprise Service, N. Aboltin & B. Juelg, EDUCAUSE: CONNECT Portland 2017

• Enterprise WOW! Transforming from ITSM to Enterprise Service Management, L. Alander & B. Juelg, ServiceNow Knowledge 2016

• Virtual Computing For Instructional Environments , J. Simons and D. Caesar, STEMtech 2015

• Using Simulations to Engage e-Learning, N. Aboltin and M. Croft, STEMtech 2015

• Single Point of Contact Beyond Phone Services, M. Croft and R. Sparks, STEMtech 2015

• A New Beginning in Customer Service, M. Croft and J. Denton, TASFAA 2015

• Student Engagement: Exploring Today's Mobile Technologies, J. Crawford & B. Juelg, UBTech 2015

• Classroom Technology, The Fine Line Between Value and Cutting Edge, J. Crawford & B. Juelg, UBTech 2015

• If You Build It, They Will Come!, J. Crawford, UBTech 2015

• Technology's Role in Construction Planning, D. Ceasar & B. Keener, UBTech 2015

• A Professional Development Roadmap to Help You and Your Team Acheive Your Goals on a Shoestring Budget, B. Lueng (as part of a team of presenters), EDUCAUSE 2015

• Service Catalog Best Practices, B. Juelg (with R. Lo from VMWare), EDUCAUSE 2015

• The Trifecta Effect, M. Berry, 2015

• LSCS Journey: Lone Star College Systems Journey to the cloud and milestones, L. Alander, 2014

• Student Engagement: Exploring Today's Mobile Technologies, B. Juelg & J. Crawford, EDUCAUSE, 2014

• Agile Technology Governance: Customer Focused Strategic Planning, M. Berry & M. Burkhart, EDUCAUSE Enterprise IT Leadership, 2013

• Student Engagement: Exploring Today's Mobile Technologies, B. Juelg & J. Crawford, EDUCAUSE, 2013

• Effectively Engaging Everyone in IT Governance, M. Berry & J. Crawford, EDUCAUSE, 2012

• ERP Governance: Partnership is Key to Success, Ma. Berry, HEUG Alliance, 2012

• Staying Afloat in a Sea of Sessions, C. Seale and C. Garrick, HEUG Alliance, 2011

• The Lean and Green By Design, L. Alander & Ma. Berry, EDUCAUSE, 2011

• Tech Boot Camp, M. Berry & Bu. Juelg, EDUCAUSE 2011

• Exploring Mobile Technologies, M. Berry & Bu. Juelg, EDUCAUSE, 2011

• Lone Star College Nursing: Using Technology to Enhance Student Success, J. Crawford & O. Ramos, EDUCAUSE, 2011

• Lone Star College System on EMC Backup and Recovery, L. Alander, 2011

• Lone Star College System - VMworld 2011 - theCUBE, L. Alander, VMWorld 2011

• EMC World 2011 - theCUBE, L. Alander, EMC World 2011

• Leading the Way to a Greener Campus, S. Ardalan, L. Alander & O. Ramos, EDUCAUSE 2011

• Greening the Campus: From the Data Center to the Classroom, S. Ardalan, L. Alander & O. Ramos, EDUCAUSE 2011

• Leadership Lightning Round, M. Berry, EDUCAUSE 2010

Making the News

OTS is highly regarded, not only higher education but also by businesses, for our innovation and forward-thinking. Check out some of the wonderful articles and presentations that have been written about us, or that we contributed to, to learn more:

• Computing Device Programs Pave the Way to Digital Equality, EdTech Magazine, February 2024

• Lone Star College Connects Students with Technology, Woodlands Online, December 2021

• IT Integration and Consolidation to Support 100,000 Students and Employees, ServiceNow, May 2017

• An Open Invitation to Innovation: Lone Star College-University Park, Campus Technology, March 2017

• 3 Keys To Creating an IT Strategic Plan, Campus Technology, June 2016

• 3 Keys to Creating an IT Strategic Plan, Campus Technology, May 2016

• Game-Based Learning Helps Students Develop Writing Skills, Campus Technology Report, March 2016

• Using the Cloud to Meet Students' Expectations, The EvoLLLution, November 2015

• 8 CIO Tips for Leading Change in Higher Education, Campus Technology, October 2015

• Texas College Tries 'Drop-in' AV Setup in Collaborative Space, Campus Technology, July 2015

• ServiceNow Advances Service Management Across the Enterprise, ServiceNow, April 2015

• Calculating the TCO and ROI of Desktop Virtualization, Campus Technology, October 2013

• 4 Keys to Designing a Virtual Desktop Environment, Campus Technology 2013 Innovators (pages 8-11), July 2013

• Making the Case for Desktop Virtualization, Campus Technology, July 2013

• Verizon Assists Lone Star College System in Securing Its IT Infrastructure

• Lone Star College System Recognized with National, State IT Awards, Cypress Creek Mirror, December 2012

• 10 Myths of Virtualization, Campus Technology, October 2012

• Virtual Realities: Lone Star Virtualizes IT Systemwide, Campus Technology, October 2012

• Lone Star College Project: Six Campuses, an Online College, and One Cloud, Campus Technology, June 2012

• Lone Star College System Moves to the Head of the Class with VMWare, Cisco, and EMC, VMware blogs, December 2011

• Lone Star College System Completes Nationwide Study of Student Opinions on Campus Technology, Center for Digital Education, September 2011

• Cisco Adds Video Sharing, Searching to TelePresence, InformationWeek, September 2011

• At Lone Star, Cloud Computing Rides to the Rescue, Campus Technology, August 2011

• Texas College Looks to EMC VMAXe for Private Cloud Storage, TechTarget.com, July 2011

• Texas College System Builds Private Cloud, Campus Technology, July 2011

• 100,000-Person Texas College System Aces Cloud Computing Class with EMC Unified Storage and VMware, Reuters, July 2011

• FlexPod vs Vblock: How the Integrated IT Stacks Stack Up, TechTarget.com, July 2011

• EMC and VMware Cloud Infrastructure Transforms Delivery of IT as a Service to Multi-Campus College, EMC, May 2011

• 5 CIO Tips for Green Data Center Success, Campus Technology, Mach 2011

• Lone Star College System Reduces IT Labor Costs with Symantec Solutions, MarketWired.com, March 2011

• How the Cloud can Improve Campus Operations: Increasing Agility and Speed, Campus Technology, October 2011

• Improving System Reliability, Campus Technology, October 2011

• Making the Case for Desktop Virtualization, Campus Technology,  October 2011