Get IT Help
Faculty & Staff: If you're experiencing an IT issue during your class, please call our IT Service Desk for immediate assistance by dialing 3 on your classroom assistance phone or by calling 281.318.HELP (4357). For other issues, click the "IT Service Desk" link above.
IT Help for Students
Get IT help and resources regarding your LSC account, email, software, and more!
IT Help for Faculty & Staff
Get IT help and resources for collaborating, storing files, training, teaching remotely, and more!
Resetting Your Password
Need to reset your password?
Go to the Password Reset Tool.
IT Service Desk
- Use the "IT Help" tiles above to find helpful resources and information,
- Submit a ticket through the LSC Service Center, or
- Call us anytime between 6 a.m. to midnight (7 days a week, 365 days a year) at 281.318.HELP (4357) or toll-free at 866.614.5014 to speak to one of our friendly agents. We're happy to help!
Faculty! Need technology assistance during your class while on campus? We're just a call away. Dial "3" on your Assistance Phone to be directly connected to the IT Service Desk. We will send a technician to your classroom immediately.
Let's Connect!
Follow and connect with our friendly little helper, OTiS, and the team.
Check out our latest job postings, photos of our events, community service activities, monthly plush OTiS drawing winners, and more.
Office of Technology Services (OTS) On-Site Locations & Hours
These are the OTS Campus Services office hours for Winter Mini 2024.
Please note that the hours listed below are subject to change without notice.
LSC-CyFair
Technology Center, Room 120
December 16-22
7 a.m. - 9 p.m. Monday and Tuesday
9 a.m. - 5 p.m. Wednesday - Friday
Closed Saturday and Sunday
December 23-29
9 a.m. - 5 p.m. Monday
Closed Tuesday - Thursday
9 a.m. - 5 p.m. Friday
Closed Saturday and Sunday
December 30 - January 5
9 a.m. - 5 p.m. Monday
Closed Tuesday
7 a.m. - 9 p.m. Wednesday and Thursday
9 a.m. - 5 p.m. Friday and Saturday
Closed Sunday
LSC-Houston North Fairbanks
Room 210
December 16-22
8 a.m. - 7 p.m. Monday - Wednesday
9 a.m. - 2 p.m. Thursday and Friday
Closed Saturday and Sunday
December 23-29
9 a.m. - 2 p.m. Monday
Closed Tuesday - Thursday
9 a.m. - 2 p.m. Friday
Closed Saturday and Sunday
December 30 - January 5
9 a.m. - 2 p.m. Monday
Closed Tuesday and Wednesday
8 a.m. - 7 p.m. Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m.Saturday
Closed Sunday
LSC-Houston North Fallbrook
Room 140
December 16-22
8 a.m. - 7 p.m. Monday and Tuesday
8 a.m. - 3 p.m. Wednesday
Closed Thursday - Sunday
December 23-29
Closed
December 30 - January 5
Closed Monday - Wednesday
8 a.m. - 7 p.m. Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m.Saturday
Closed Sunday
LSC-Houston North Greenspoint
Room 314.18
December 16-22
8 a.m. - 7 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23-29
Closed
December 30 - January 5
Closed Monday - Wednesday
8 a.m. - 7 p.m. Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m.Saturday
Closed Sunday
LSC-Houston North Victory
Room T11A
December 16-22
8 a.m. - 7 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23-29
Closed
December 30 - January 5
Closed Monday - Wednesday
8 a.m. - 7 p.m. Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m.Saturday
Closed Sunday
LSC-Kingwood
Classroom Building A, Room 117
December 16-22
7 a.m. - 9 p.m. Monday - Wednesday
7 a.m. - 4 p.m. Thursday and Friday
Closed Saturday and Sunday
December 23-29
7 a.m. - 4 p.m. Monday
Closed Tuesday - Thursday
7 a.m. - 4 p.m. Friday
Closed Saturday and Sunday
December 30 - January 5
7 a.m. - 4 p.m. Monday and Tuesday
Closed Wednesday
7 a.m. - 7 p.m. Thursday and Friday
7 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Montgomery
Administration Building, Room E209
December 16-22
7 a.m. - 8:30 p.m. Monday - Wednesday
9 a.m. - 2 p.m. Thursday and Friday
Closed Saturday and Sunday
December 23-29
9 a.m. - 2 p.m. Monday
Closed Tuesday and Wednesday
9 a.m. - 2 p.m. Thursday and Friday
Closed Saturday and Sunday
December 30 - January 5
9 a.m. - 2 p.m. Monday
Closed Tuesday and Wednesday
7 a.m. - 8:30 p.m. Thursday
9 a.m. - 2 p.m. Friday
Closed Saturday and Sunday
LSC-North Harris
Academic Building, Room 101
December 16-22
7 a.m. - 9 p.m. Monday - Wednesday
9 a.m. - 2 p.m. Thursday and Friday
Closed Saturday and Sunday
December 23-29
9 a.m. - 2 p.m. Monday
Closed Tuesday - Thursday
9 a.m. - 2 p.m. Friday
Closed Saturday and Sunday
December 30 - January 5
9 a.m. - 2 p.m. Monday
Closed Tuesday and Wednesday
7 a.m. - 9 p.m. Thursday and Friday
9 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Tomball
South Building, Room 209
December 16-22
7 a.m. - 9 p.m. Monday - Wednesday
8 a.m. - 8 p.m. Thursday
8 a.m. - 5:30 p.m. Friday and Saturday
Closed Sunday
December 23-29
8 a.m. - 5:30 p.m. Monday
Closed Tuesday and Wednesday
8 a.m. - 8 p.m. Thursday
8 a.m. - 5:30 p.m. Friday and Saturday
Closed Sunday
December 30 - January 5
8 a.m. - 8 p.m. Monday
Closed Tuesday and Wednesday
7 a.m. - 9 p.m. Thursday
7 a.m. - 5 p.m. Friday
7:30 a.m. - 5 p.m. Saturday
Closed Sunday
LSC-University Park and LSC-System Office, University Park
B13, 717: For Employees & Student IT Help
B11, Level 1: For Employee IT Help
December 16-22
7 a.m. - 9 p.m. Monday - Wednesday
8 a.m. - 2 p.m. Thursday and Friday
Closed Saturday and Sunday
December 23-29
Closed
December 30 - January 5
8 a.m. - 2 p.m. Monday and Tuesday
Closed Wednesday
7 a.m. - 7 p.m. Thursday
7 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-System Office, The Woodlands
Woodlands Leadership Building,
Room 127
December 16-22
8 a.m. - 5 p.m. Monday - Wednesday
Closed Thursday-Sunday
December 23-29
Closed
December 30 - January 5
Closed Monday - Wednesday
8 a.m. - 5 p.m. Thursday and Friday
Closed Saturday and Sunday
OTS Offices at LSC Centers:
LSC-Atascocita Center
First floor, Room AC 132A
December 16 - 22
7:30 a.m. - 8 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
7 a.m. - 7 p.m. Thursday and Friday
7 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-CHI Center
Second floor, Room T20
December 16 - 22
8 a.m. - 5 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
8 a.m. - 5 p.m. Thursday
Closed Friday - Sunday
LSC-Conroe Center
First floor, Room CC204
December 16 - 22
8 a.m. - 8 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
7:30 a.m. - 5 p.m. Thursday and Friday
Closed Saturday and Sunday
LSC-Creekside Center
First floor, Room CK 105
December 16 - 22
7:30 a.m. - 5 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
7:30 a.m. - 5 p.m. Thursday and Friday
Closed Friday - Sunday
LSC-Cypress Center
Second floor, Rooms CY 209 and 213A
December 16 - 22
8 a.m. - 7 p.m. Monday and Tuesday
Closed Wednesday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday and Tuesday
8 a.m. - 7 p.m. Wednesday and Thursday
8 a.m. - 4 p.m. Friday
Closed Saturday and Sunday
LSC-East Aldine Center
Second floor, Room 208
December 16 - 22
7 a.m. - 9 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
7 a.m. - 7 p.m. Monday and Tuesday
Closed Wednesday
7 a.m. - 5 p.m. Thursday and Friday
Closed Saturday and Sunday
LSC-Health Professions Building (Red Oak Drive in NW Houston)
First floor, Room 111D
December 16 - 22
7 a.m. - 5 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
7 a.m. - 5 p.m. Thursday and Friday
Closed Saturday and Sunday
LSC-Health Sciences Building (Graham Drive in Tomball)
First floor, Room HS 111F
7:30 a.m. - 5 p.m. Monday - Friday
Closed Saturday and Sunday
LSC-Process Technology Center
First floor, Room PTC 134
December 16 - 22
7:30 a.m. - 5 p.m. Monday - Wednesday
Closed Thursday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
7:30 a.m. - 5 p.m. Thursday and Friday
Closed Saturday and Sunday
LSC-Transportation and Global Logistics Technology Center
First floor, Room 103
December 16 - 22
7 a.m. - 11 p.m. Monday and Tuesday
Closed Wednesday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday - Wednesday
7 a.m. - 5 p.m. Thursday and Friday
Closed Saturday and Sunday
LSC-Westway Park Technology Center
First floor, Rooms WWP 120 and 121
December 16 - 22
9 a.m. - 8 p.m. Monday and Tuesday
Closed Wednesday - Sunday
December 23 - 29
Closed
December 30 - January 5
Closed Monday and Tuesday
9 a.m. - 8 p.m. Wednesday and Thursday
8 a.m. - 4 p.m. Friday
Closed Saturday and Sunday
