These are some of the most frequently asked questions that we encounter. Click one of the questions below to jump to its answer.

Who is The Language Lab for?

The Language Lab is not just for students enrolled in language courses. All students, faculty, staff, and community members are welcome to visit us, no matter their background or level of expertise.

How much does it cost?

There are no fees. The lab is free.

Where are you located?

We are located in the General Academic Center (between the Library and the University Center), room G104. 

What are your hours?

The service hours changes every semester. To learn more, visit Service Hours 

Do I need an appointment for the Language Lab?

Appointments are not required. Sometimes we are at full capacity during our peak hours; however, you are free to wait outside in the lobby area until a computer becomes available.

Do I need an appointment for Tutoring?

Online tutoring is available by appointment only via Brainfuse/Tutor Match. We accept walk-ins for in-person tutoing on a first-come,first-served basis and appointment is not required.

What if I am late for an appointment with a tutor?

Your scheduled tutor will wait for ten minutes before considering you a no-show. If another student is waiting, then the tutor will begin working with him or her, and you will need to schedule another appointment.

Do I have to sign in and out ?

Yes. It is required to sign in and out on the computer at the entrance when you use any resources.

How long is a tutoring session?

An online appointment is one hour, and you can book two back-to-back appointments at a time. The in-person session is between 30 to 45 minutes, depending on the number of students waiting in the queue.

What should I bring?

If you plan to get help on a particular assignment or writing project, be sure to bring any pertinent information that you have: its description, instructions, grading rubric, etc. If you have already started writing the paper, be ready with a printed copy of what you have so far.

Can I just work on a computer?

Our space is limited, so the computers are reserved for language learning use only (preferably language learning software).