Resources Available to Students
The LSC TechConnect program offers digital resources such as laptops and iPads, complete with a variety of software, for checkout for first year students. Checkout is for up to one year.
Students are eligible for a loaner device when they meet these criteria:
1. First Time In College (FTIC) student in the first or second semester of classes.
2. Currently enrolled in at least 6 credit hours
Please note, Continuing Education (CE) and Dual Credit students do not qualify for this program.
Students are able to receive an advance of financial aid funds to purchase books, supplies, and technology at a non-LSC vendor. To receive an advance, you must submit a request through your myLoneStar student portal. Low-cost laptops from the online bookstore are available through the Dell Direct Program for purchase.
Hardware
1. Request your Device
Request your device at myLoneStar > Student Home Page > LSC TechConnect
HP Laptop
Apple iPads
Return a Device
Pay it forward and let someone else borrow the device. An unreturned device will result in a hold on your account and may result in charges for the value of the device.
Software
Office 365
Microsoft Word, Excel, PowerPoint, etc.
Explore all available Software
Get started by taking a short digital skills survey.
Prohibited Technology
In order to comply with the December 7, 2022 directive by Governor Abbott, Lone Star College created the Lone Star College Prohibited Technologies Security Policy which includes a list of software, applications (including TikTok), and hardware products identified as being security concerns that will be removed and/or blocked on all LSC-owned devices. This includes LSC-owned cell phones, tablets, desktop and laptop computers, and other internet-capable devices. The listed "prohibited technologies" are not to be installed or used on any personal devices used to conduct College business, which includes accessing any College-owned data, applications, email accounts, non-public facing communications, iStar, and any other College-owned databases or applications. The Lone Star College Prohibited Technologies Security Policy applies to all LSC full- and part-time employees including contractors, paid or unpaid interns, and other users of state networks.
Help
Check on the status of your hardware
myLoneStar > Student > Request a Student Device > Check Status Of Application
Need Technical Help?
Open a live chat (go to ServiceCenter-OTS and select "Click for Live Chat" button at the bottom of the page)
ServiceCenter-OTS
Student FAQs
- For how long do I get to keep the equipment?
- When do I have to return my equipment?
- Will I be able to customize my device?
- What happens if my device breaks?
- What if I lose my device?
- What if my device is stolen?
- Can I save my files on the hard drive?
- What happens to files and settings saved on my device when I return it?
- What software is available?
- Can I use Webex and/or Zoom for video conferencing on my device?
- What do I do if I receive a suspicious email that looks like a scam?
Students can gain additional resources through the CARE Request form located within myLoneStar.