The Records Compliance and Management department coordinates the release of public information and ensures compliance by Lone Star College with the Texas Public Information Act (TPIA) and the Family Educational Rights and Privacy Act (FERPA). Under the direction of the Office of Governance, Accountability, and Compliance, the Records Complaince and Management department is responsible for responding to all requests for public information and for providing information to College staff to ensure the proper management of each request received by the College. Requests for student record information (i.e. grades, transcript request, student code of conduct, etc.) are not processed by the Office of Public Records. To obtain information regarding student record information, please contact the LSC Student Services office at your local Lone Star Campus. For student transcript requests, please visit the LSC Transcripts web page.

Requesting Information

The Act is triggered only when a request is made in writing, and the request must be for records or information already in existence. The Act does not require a governmental body to create new information, to do legal research, or to answer questions. Although the Public Information Act makes most government information available to the public, some exceptions do exist. If the College believes the information is confidential, it is required to seek a ruling from the Office of the Attorney General to determine confidentiality of the information. Request for information must include enough description and detail about the information to enable the College to accurately identify and locate the information requested. All requestors will receive a written response within 10 business days from the date the College receives the request. To request public information, you may send your written request to the following: