For LSC Students not Enrolling at the CyFair Campus:
Please contact your main campus Student Services & Admissions department. Students must follow the criteria set by their main campus to ensure their holds are properly taken care of.
What it Means:
Student is not a USA Citizen or a USA resident. This is not a direct representation of your tuition rates.
What to Do:
Nothing needs to be done. This hold is an indicator to show you are an international student.
What it Means:
Student holds an F-1 visa.
What to Do:
Students must consult with their DSO/ISO to ensure they maintain their F-1 status and comply with federal immigration regulations. Students should always consult their DSO/ISO before taking any of the following actions:
- Changing their schedule
- Changing their major, academic program, or degree level
- Transferring to another institution
- Completing their academic program or graduating
- Traveling
Important: Students should speak with their DSO/ISO for guidance before making any changes that could affect their F-1 status. For more information, please email CF-StudentVisa@LoneStar.edu.
What it Means:
Student will need to connect with the residency department to make sure their residency status and tuition rates are updated and correct.
What to Do:
Students can email CF.Residency@lonestar.edu from their Lone Star email or visit Admissions on campus in CASA Building #4 to determine what documents must be submitted.
What it Means:
Students must submit Official College transcripts from every College/University attended.
What to Do:
Student needs to request an official college transcript from all colleges previously attended to be sent to Lone Star College. For information on how to submit your official transcripts (U.S., International, or Homeschool), click here.
What it Means:
Student must meet with Admissions on campus.
What to Do:
This hold is case specific and answers may vary. Students will need to email CF-Admissions@lonestar.edu for assistance clearing this hold.
What it Means:
Student is part of the Veteran program with Veterans Affairs.
What to Do:
This is not a negative hold, however if you have any questions about your Veteran status please email or call your Veteran Advsior. A list of Veteran Advisors for each LSC campus can be found here.
What it Means:
This hold indicates a student has signed a FERPA form to give consent for another person to have access to their student records.
What to Do:
Student will not need to complete any task to remove this hold. This hold is an indicator that shows our staff that the student has submitted a FERPA form to our Admissions office. Visit Family Educational Rights and Privacy Act (FERPA) for more information.
What it Means:
Student will need to show proof of High School/GED graduation.
What to Do:
Student needs to request an official high school transcript be sent to Lone Star College. For information on how to submit your official high school transcripts (U.S., International, or Homeschool), click here.
What it Means:
Students who have not completed high school, home school or a GED, or who have completed their high school credential but are unable to provide the required official documentation will need to request Individual Admission approval.
What to Do:
Students can submit an Individual Admission Form to CF-Admissions@LoneStar.edu for request to be reviewed for Individual Admission approval.
What it Means:
Student received less than a 2.0 semester GPA for the first time.
What to Do:
This is just a warning and does not require action.
What it Means:
Student received less than a 2.0 semester GPA for the Second time.
What to Do:
Contact your assigned advisor to set up an appointment to discuss your academics. If you do not have an assigned advisor, please submit an Advising Question Form.
What it Means:
Student has a cumulative GPA of 2.0+ but semester GPA less than 2.0 and has already been on an Academic Warning and Academic Probation.
What to Do:
Contact your assigned advisor to set up an appointment to discuss your academics. If you do not have an assigned advisor, please submit an Advising Question Form.
What it Means:
Semester and Cumulative GPA below 2.0 and has been on both Academic Warning and Academic Probation.
What to Do:
Contact your assigned advisor to set up an appointment to discuss your academics. If you do not have an assigned advisor, please submit an Advising Question Form.
What it Means:
Please bring the proper documentation to the nearest LSC Student Services office for verification.
What to Do:
Student will need to bring their social security card and a valid photo ID to the admissions office to update their Social Security number in the system.
What it Means:
Student must meet with their assigned advisor before registration.
What to Do:
Email your assigned advisor to set up a meeting to discuss semester courses. For advising related content, including instructions on how to make an appointment with your advisor, please visit the LSC-CyFair Advising page.
What it Means:
Students who change their home address or have not been enrolled in the past Fall and Spring semesters must submit a new Texas Residency Questionaire.
What to Do:
- Click on the Tasks tile in your Student homepage
- In the To Do List, click on the Texas Residency Questionaire
- Once submitted, you may have to provide further documentation
- If documentation is required, a "See Residency Official" hold will appear
- Email CF.Residency@lonestar.edu from your Lone Star email for any questions or concerns.
What it Means:
Date of birth or name verification is required.
What to Do:
Student will need to email CF-Admissions@lonestar.edu from their Lone Star email to determine what documentation is needed for the specific verification.
What it Means:
Student is seeking an I-20 from Lone Star College and has outstanding documentation required to complete the F-1 admissions process.
What to Do:
Student must submit all outstanding documentation through their my.LoneStar.edu student portal under the International F1 Admissions tile.
If the student is not seeking an I-20 from Lone Star College, they should email CF-StudentVisa@LoneStar.edu to request a review of the hold and determine if it can be removed.
What it Means:
All first time in college students are required to take a Student Success Course during their first term of enrollment. It is a course designed to help new college students be successful at LSC.
What to Do:
Student will need to search for the EDUC 1300 course they want to register for and add it to their shopping cart along with the other classes they need. Once all classes have been added to the cart, you will check them off and click enroll.
What it Means:
Evidence of the Bacterial Meningitis Vaccination must be provided prior to registration if you are under the age of 22 and taking in person courses.
What to Do:
Follow instructions on how to submit official shot records, proof of medical exemption, or proof of conscientious objection found on the Bacterial Meningitis Vaccination Compliance page. Proof of conscientious objection forms must be emailed to CF-Admissions@lonestar.edu for processing.
What it Means:
Students who have not completed college level math and English or provided placement for math, reading and writing will need to take the TSI.
What to Do:
A list of exemptions from taking the TSI can be found here. Please speak with an academic advisor if you are unsure of what placement is required for you. If a student is not exempt from taking the TSI, they can Schedule an Appointment at their nearest LSC Testing Center.
What it means:
All first time in college students must complete an orientation session prior to registering for classes. This session provides information on academics, student life, and additional student resources on campus.
What to do:
Log into your myLoneStar account. Visit the Admissions checklist and choose "Complete New Student Orientation" and sign up for a New Student Orientation. We offer on-campus, online on-demand, or virtual live sessions. Visit LSC-CyFair New Student Orientation or email CF-Orientation@LoneStar.edu for additional information.
What it Means:
A piece of mail was sent to the mailing address listed on your account but the mail was sent back due to a possibly incorrect address.
What to Do:
Student will need to email CF-Admissions@lonestar.edu from their Lone Star email to provide a hard copy piece of mail and a valid photo ID with the correct address and their name on it. Digital copies are not accepted as they do not show mail was received at the correct address.
What it Means:
Student indicated something was incorrect on their program plan when completing the program plan questionnaire.
What to Do:
Email CF-Advising@lonestar.edu to make sure everything with your program plan is correct.
What it Means:
Students under the age of 18 must have a guardian or parent sign this form that acknowledges the student will be taking College courses.
What to Do:
Student will email the minor consent form from their LSC email to CF-Admissions@lonestar.edu if they are under the age of 18 and want to take College courses.
What it Means:
Student has received a 75 or higher in their ENGL 4L High School course and will not have to test for the English portion of the placement test.
Note: ENGL 4L or equivalent classes taken at any High School outside of LSC's Service Areas does not apply towards college prep.
What to Do:
Nothing is needed.
What it Means:
Student has received a 75 or higher in their Advanced Algebra High School course and will not have to test for the MATH portion of the placement test.
Note: Advanced Algebra or equivalent classes taken at any High School outside of LSC's Service Areas does not apply towards college prep.
What to Do:
Nothing is needed.
What it Means:
All F-1 visa international students, with a Lone Star College issued I-20, must maintain health insurance coverage through a college approved provider.
What to Do:
Visit Student Insurance for more information. If students have further questions, please email CF-StudentVisa@LoneStar.edu for assistance.
What it Means:
Submission of Official High School/GED/HSEP transcript is required upon completion.
What to Do:
Student needs to request an official high school transcript be sent to Lone Star College. For information on how to submit your official transcripts (U.S., International, or Homeschool), click here.
What it Means:
Student has taken 30 credits hours and needs to meet with an advisor to review program plan. This hold does not prevent registration.
What to Do:
Email your advisor to set up a meeting to discuss the rest of your degree path with Lone Star. Learn how to find your advisor on the Welcome to LSC-CyFair Advising page.
What it Means:
Student has taken 30 credits hours and needs to meet with an advisor to review program plan. This hold will prevent registration.
What to Do:
Email your advisor to set up a meeting to discuss the rest of your degree path with Lone Star.
What it Means:
Must make payment for classes as soon as possible.
What to Do:
To make payment for courses log into your student account and go to Student>Financial Account>Make Payments.
What it Means:
The outstanding balance on the account was not paid on time and sent over to collections.
What to Do:
Student needs to contact Conserve at 1-800-724-7500.
What it Means:
Only cash, credit card or money order accepted.
What to Do:
Must pay in person at the payment center.
What it Means:
Student must complete the financial agreement form.
What to Do:
Student will login into their myLoneStar account and go to Student >Homepage > Tasks >To Do List > Financial Agreement.