Office of Technology Services | LSC-North Harris OTS | LSC-North Harris Procedures |

Virus, Spyware and Windows Updates

All computers must remain on during the night so the following updates can be performed. Prior to leaving the computer should be locked using the CTRL+ALT+DEL keys then select LOCK WORKSTATION. This prevents others from accessing your computer and allows the updates below to be performed.

VIRUS PROTECTION

Lone Star College-North Harris requires all computers connected to the network to have up-to-date virus protection. Failure to do so will result in the loss of connectivity to the Lone Star College System network until the situation is corrected.

In addition, all attachments to e-mail sent to the Lone Star College System mail servers are scanned for viruses. If an attachment is found to be infected it is deleted and a text file is attached to the e-mail message informing the receiver that the attachment was infected with a virus. The receiver can then contact the sender to have the message retransmitted after the attachment has been cleaned of the virus.

SPYWARE

LSC-North Harris OTS is currently working to deploy a spyware solution. Spyware is typically harmless but does cause systems to slow down. In some cases spyware can be harmful and act as a way to take personal information. To prevent this the OTS department plans to deploy an anti-spyware solution once funding is available.

WINDOWS UPDATES
All computers running the Microsoft Windows operating system and connected to the Lone Star College System network must be kept up-to-date with critical service updates from Microsoft. These updates are sent at night to all computers on campus. Individuals wanting to request an exception to the Windows update policy must do so in writing to the Dean of Technology and Planning.

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