Specialist (Student Services)
Specialty Areas
- Recruiting
- Admissions/Registration
- Retention
- Financial Aid
Specialist I
Under direct supervision, performs routine functions in Student Service(s) area. Posts, processes, verifies information and maintains files (including computerized files such as spreadsheets). Ensures accuracy of data or information. Ensures that procedures are followed and that appropriate authorizations are secured. Provides general information and direction.
Knowledge, Skills, Experience: High School diploma required. Associate's degree preferred.
Specialist II
Under general supervision, performs primary processing, audit and review functions Student Service(s) area. Processes and reviews expenditures, payments, information and files. May focus on one special process in specialty area such as graduation clearance, special needs population-single group/grant, college nights.
Knowledge, Skills, Experience: High School diploma required. Associate's degree preferred. One to three years of experience in a similar work environment.
Specialist III
Under general/limited supervision this position is responsible for significant function in Recruiting/Admissions/Retention/Financial Aid. Has in-depth knowledge of functions and processes throughout the scope of the specialty area. This position acts as a primary expert and provides advice and information to others. Ensures that all district policies/practices surrounding function are implemented/carried out correctly by others.
Knowledge, Skills, Experience: Associate's degree strongly preferred (may be required in appropriate areas). One to three years related work experience.
Specialist IV
Under general/limited supervision this position is responsible for multiple (two or more) significant functions in Recruiting, Admissions, Retention, or Financial Aid. This position acts as an expert in multiple specialty areas and provides advice and information to others. Ensures that all district policies/practices surrounding functions are implemented/carried out correctly by others.
Knowledge, Skills, Experience: Associate's degree required. Bachelor's preferred. Three+ years related work experience.
Specialist V / Lead Specialist
Under limited supervision this position oversees all/majority of one of the following or a significant program from Recruiting, Admissions, Retention, or Financial Aid operations. Has full accountability for a highly technical/significant program such as Concurrent Credit, Testing that requires certifications, total campus Recruiting efforts. Implements and directs processes and procedures to facilitate program including directing others who may/may not report directly.
Knowledge, Skills, Experience: Associate's degree required. Bachelor's may be required for highly specialized/significant function (advising). Three-Five years related work experience.
Specialist Supervisor / Coordinator
Under limited supervision this position oversees all/majority of multiple Student Service operations. Has full accountability for operation. Responsible for work carried out by others and manages the overall quality of the department's work product. Monitors the progress and efficiency of workflow and responds to changes in client/student needs as necessary. Implements and directs programs to facilitate higher productivity and increased accuracy within departments' operations. Provides high-level advice and information. May be responsible for performance management of others.
Knowledge, Skills, Experience: Associate's degree required. Bachelor's strongly preferred. Bachelor's may be required for highly specialized/significant function. Three-Five years related work experience.
