Welcome to Lone Star College System. <a href="/classes" alt="Lone Star College System Classes">Please visit our Programs for more information about Lone Star College System Programs</a>

Business Management and Administration Courses

Administration Courses

Expert OJT Workshop

Introduces elements of grammar, composition, basic writing and editing skills for technical writing. Focuses on the use of technical terms, graphics, and formatting technical documents.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

Customer Service Skills (8-Hour)

Poor customer service is the top reason organizations lose customers. This 8-hour program provides a set of communication skills that include "8 caring responses", "selective agreement" and strategies to handle angry customers and stressful interactions.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

Customer Service Skills (4-Hour)

This four-hour workshop explores the difference between internal and external customers, and identifies customer participants impact within the scope of their work.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

Customer Service Review

A review of the basic elements of customer service. Provides techniques for effective customer service including the process of providing good customer service. Also includes recognition of the customer base and identification and fulfillment of customer needs.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

Personal Financial Planning

This 4 hour educational program is designed to provide the knowledge and methods for managing personal family financial affairs. It includes determining current financial status and preparing a plan to reach family goals. Financial risks are discussed considering insurance and the value of company provided benefits in financial planning. Investment and retirement planning is covered along with estate planning. Taxes are considered a very important part of personal financial planning and they are covered in the management of family financial affairs.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

Time Management

Develop entry-level skills for the workforce. Includes professionalism, interpersonal skills, communication, workplace civility, and employability skills. Focus will be on more effective use of time through awareness and organization.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

Desk Manual Program Coordinator

The Desk Manual Program (DMP) is one of the Main Event Management (MEM) systems. The DMP is used to develop and maintain complete, detailed documentation of all jobs in each department. DMP Coordinators have overall responsibility for the implementation, maintenance, and operation of the DMP in their areas. Course will cover: DMP concepts and forms, installation planning, documentation format and styles (online and hard copy), Desk Manual development and maintenance procedures, supervisory reveiw procedures, Program evaluation procedures.

For more information about this course, call 281.296.7827 or e-mail CorporateCollege@lonestar.edu.

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