Central Infrastructure Services
Description of Service
Managing the storage of user files, data and applications
Backup & Restore
All server OS, database and user files are backed up either on tape or disk.
Snapshots are enabled on user/group datastores for user based recovery.
Monitoring
Directory Services
Microsoft Active Directory (AD) is the authoritative source for employee and
student identity. AD is built with redundant and highly available architecture.
IT Service Continuity
Provides a clear set of instructions on how to prepare for and manage incidents
caused by natural disasters and other incidents.
How to get support or make a request
Call 832.813.6600 or 1.866.614.5014
Email ots@lonestar.edu
