Office of Technology Services | OTS Services |

Central Infrastructure Services

Description of Service

Lone Star College's Office of Technology Services (OTS) provides central infrastructure services to manage the storage of user files, data and applications.

Backup & Restore

  • All server OS, database, and user files are backed up either on tape or disk.
  • Snapshots are enabled on user/group datastores for user based recovery.

Directory Services

Microsoft Active Directory (AD) is the authoritative source for employee and
student identity.  AD is built with redundant and highly available architecture.

IT Service Continuity

Provides a clear set of instructions on how to prepare for and manage incidents
caused by natural disasters and other incidents.

How to get support or make a request

Call 832.813.6600 or 1.866.614.5014

Email ots@lonestar.edu

How to get support or make a request

Call
832-813-6600
or 1-866-614-5014

Email
ots@lonestar.edu
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