Office of Technology Services | OTS Services |

Data Center/Facilities Management

Description of Service

Lone Star College's Office of Technology Services (OTS) provides data center operations and facilties to provide 24 x 7 x 365 operation and environmental monitoring as well as control for systems and network infrastructure.

OTS facilities feature secure physical access, firewall security, raised flooring, environmental air conditioning for optimal hardware operating temperature, uninterruptible power supply (UPS) and power conditioning systems, and fire suppression for equipment protection.

Benefits

  • Well-designed environment for high-availability services
  • Cost-effective, leveraging use of shared facilities
  • Improved standardization based on common requirements, procedures, and practices
  • Productivity gains through use of operations management automation tools

Features

  • Co-located data centers that can provide all services
  • Physical card-access security
  • Firewall protection
  • Environmentally monitored 24 x 7 x 365 operating facility
  • Multiple redundant tier 1 Internet service providers

What to Expect?

24 x 7 x 365 service delivery

How to get support or make a request

Call the Service Desk - 832-813-6600 or 1-866-614-5014
E-mail the Service Desk

How to get support or make a request

Call
832-813-6600
or 1-866-614-5014

Email
ots@lonestar.edu
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