Office of Technology Services | Services Catalog |

Data Center/Facilities Management

Description of Service

Data Center Operations & Facilities provides 24 x 7 x 365 operation and environmental monitoring and control for systems and network infrastructure. Our facilities feature secure physical access, firewall security, raised flooring, environmental air conditioning for optimal hardware operating temperature, uninterruptible power supply (UPS) and power conditioning systems, and fire suppression for equipment protection.

Benefits

Well-designed environment for high-availability services
Cost-effective, leveraging use of shared facilities
Improved standardization based on common requirements, procedures, and practices
Productivity gains through use of operations management automation tools

Features

Co-located data centers that can provide all services
Physical card-access security
Firewall protection
Environmentally monitored 24 x 7 x 365 operating facility
Multiple redundant tier 1 Internet service providers

What to Expect?

24x7x 365 service delivery

How to Get Support/Make a Request?

Call the Service Desk - 832-813-6600 or 1-866-614-5014
E-mail the Service Desk

How to get support or make a request

Call
832-813-6600
or 1-866-614-5014

Email
ots@lonestar.edu
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