Office of Technology Services |

How do I ... ?

Contact the Service Desk?

Visit Service Now to report an issue or request a service and track its status, call 832.813.6600 or 1.866.614.5014 (toll free), or E-mail us ots@lonestar.edu

Find out what services are offered by the Office of Technology Services?

Check out our Services Catalog to view a comprehensive list of technology services available to students, faculty, and staff.

Reset My E-mail or Network Password?

Don't remember your username or password? Reset them yourself!

Forward Lone Star College E-mail to my personal E-mail account?

Follow these instructions to learn how to forward your LSCS E-mail to your personal E-mail account.

Order AV equipment? (employees only)

Visit the Service Now website https://lonestar.service-now.com/ and go to Service Catalog > Audio/Visual Services to complete a request form.

Request a Voicemail account? (employees only)

Full-time employees and adjunct instructors must have an E-mail account set up before they can apply for voicemail. The voicemail account request form is located here. You may also view instructions in the Voicemail Instructions document.

Access my voicemail from home? (employees only)

View instructions in the Voicemail Instructions document.

Change my e-mail signature? (employees only)?

Follow these instructions to update your LSCS E-mail signature and add an image to your signature in Microsoft Outlook / Entourage (Mac). 

Set up Lone Star College E-mail on my iPhone or iPad? (employees only)

Visit Service Now to learn how to set up Lone Star E-mail on your iPhone or iPad device.

Set up Lone Star College E-mail on my Android smartphone? (employees only)

Visit Service Now to learn how to set up Lone Star E-mail on your Android smartphone.

Get answers to other questions?

Have a question not included on this page? Visit our OTS FAQs page for more fequently asked questions.

Or, call the Service Desk at 832.813.6600 or 1.866.614.5014 (toll free).

preload menu background image